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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept credit cards, debit cards, PayPal, and bank transfers.
Yes, your payment information is secure. We use AES-256bit encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account. You may also contact us directly for any questions regarding payment.
Order Returns
We offer a 30 day return policy. You can return eligible items within 30 days of receiving your order. For returns please consult our full return policy page.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition. The shipping address for returning the item will be sent to you by email once you contact us about your return.
Shipping costs are the responsibility of the customer. The returned item should be unused and sent back in its original packaging.
Personalized products are made especially for you, which means they cannot be exchanged or refunded unless there’s a manufacturing defect.
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