Terms of Service

Welcome to BOHOCOLOR’s Terms and Conditions page. Before making a purchase, we kindly ask you to carefully review the following information. By using our services and purchasing our products, you accept these terms and conditions. The version of the terms effective at the time of your order will apply.

By engaging with BOHOCOLOR, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian, and that you agree to comply with these terms and conditions.

If you disagree with any part of these terms, please refrain from using the BOHOCOLOR website or making purchases. Please note that partial acceptance of these terms is not allowed unless expressly agreed upon in writing between you and BOHOCOLOR.

We cannot assume any responsibility or liability if you fail to fully review these terms, even if provided the opportunity.

Personal Information

In accordance with our Privacy Policy, any information you provide or that is collected through other means is used solely for processing and delivering your orders.

Payment

All products remain the property of BOHOCOLOR until payment is received. We reserve the right to withhold items in the event of payment rejection or related issues.

The price displayed at the time of purchase is the applicable price for your order. Shipping costs will be clearly outlined before confirming your order. Your credit card information is not stored, ensuring a secure payment process.

Please be aware that additional local charges may apply in your region, as explained in our Delivery Terms.

Delivery

Customs and import fees are not included in our services and are the responsibility of the recipient, in accordance with the regulations of the destination country.

For more information on delivery, please refer to our Shipping Conditions.

Delivery Issues

If you experience any issues with shipping or delivery, please reach out to us for assistance. We are committed to ensuring your satisfaction and resolving any challenges promptly.

Right to Cancellation

Under applicable Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“CCRs”) or similar EU legislation, you have the right to cancel your order within a specified period. If you wish to cancel, please contact us at info@bohocolor.com. Depending on your location, you may be responsible for return shipping costs.

Return and Refund Policy

Please note that personalized items are unique to you and cannot be exchanged or refunded unless there is a manufacturer’s defect. Kindly provide photos of any defects or incorrect items along with your initial email for prompt assistance.

If items do not meet quality standards or incorrect items are received, you are entitled to request a replacement or refund in accordance with applicable law.

To initiate a return for defective or incorrect items, please contact us within 30 days of receiving your order at info@bohocolor.com. Refunds will be issued to the original payment method upon receipt of returned items.

Returned items must be unused, in their original condition, and with labels intact. Please package returns appropriately to prevent damage during transit.

For any inquiries regarding returns, please contact us at info@bohocolor.com.

Your Bohocolor Account

You are responsible for providing accurate information on our website.

Your BOHOCOLOR account must not be used unlawfully or in a way that may harm BOHOCOLOR.

We reserve the right to suspend or remove accounts exhibiting suspicious activity. Unauthorized use of another individual’s BOHOCOLOR account is prohibited.

Warranty

We are committed to delivering high-quality items. Our products are guaranteed for the period specified by applicable law.

The warranty covers manufacturing defects, subject to certain conditions. Please refer to the product’s use or care guide for specific instructions.

Use of the Website

Using this website for unlawful purposes or activities that disrupt the experience of others is prohibited.

You must not tamper with or misuse the website in any way.

You are responsible for any losses incurred by BOHOCOLOR due to a breach of these provisions.

Reviews on Our Website

Customers meeting specified criteria have the right to leave reviews on purchased items.

We do not take responsibility for user-generated content on our website.

Any reviews must comply with applicable laws, these terms, and our Privacy Policy.

Changes

BOHOCOLOR reserves the right to amend these terms and conditions as needed.

Any changes will be communicated via the website and will take effect immediately upon publication.

If you disagree with any revised terms, please refrain from using our website or making purchases.

Advertising and Sponsorship

BOHOCOLOR does not endorse third-party content on our website.

We do not guarantee the accuracy or quality of third-party content.

Limitation of Liability

BOHOCOLOR is not liable for losses resulting from improper use of purchased items.

Our liability for any loss resulting from your order is limited to the order value, unless otherwise required by law.

Intellectual Property Rights

All content on this website is protected by intellectual property laws and is owned by BOHOCOLOR or third parties.

Use of the content beyond personal and informational purposes requires explicit consent.

Infringement of intellectual property rights will result in liability for damages.

Information

For any inquiries, please contact us at info@bohocolor.com.

Notifications related to order execution will be sent to the email or phone number provided by you.

Dispute Settlement and Applicable Law

These terms are governed by the laws of the Republic of Lithuania.

Disputes arising from these terms or product purchases will be settled in Lithuanian courts.

Complaints may be submitted to relevant authorities: the State Consumer Rights Protection Authority of Lithuania, under EU dispute settlement mechanisms, or directly to a competent court.

Last updated: 30/04/2025